Hawaii Car Rental

Finding you the best deal at

Oops, it seems we find some problems. Please try again!

Hawaii rental car agreement

A little insight into your Hawaii car rental contract

Car Rental Info

Hawaii rental car contract!

Carefully reviewing your contract will ensure a smooth rental experience.


Rental duration & return time: Confirm the rental period, return date, & time to avoid late fees.
Vehicle details: Verify the make, model, and year of the car to ensure it matches your booking.

Rental rate & charges: Clarify the daily rate, additional fees (insurance, fuel), & payment terms.
Insurance options: Understand what's covered, what's not, & if you need additional insurance.

Fuel policy: Know if the car comes with a full tank, if you need to return it full, and fuel charges.
Additional drivers: Confirm if additional drivers are allowed and if there's an extra fee.

Vehicle condition: Inspect the car before renting and document any damage to avoid charges.
Return: Understand the process for return, including location, time, & required documentation.

Liability and responsibility: Understand your liability for damages, tolls, or traffic violations.
Contact information: Keep the rental company's contact details handy for any questions.

Carefully reviewing your rental car contract will help avoid unexpected charges.

Make sure to understand the following:

Off roading and violating your rental agreement. Most of the major car rental agencies in Hawaii prohibit the use of their vehicles on unpaved or "restricted travel" roads. If you purchase rental coverage's or possess an auto policy with coverage's, they most assuredly will be voided when you drive on unpaved or restricted roads. I know of a guy that wound up with not 1, but 2 flat tires in a dry lava field. Be it a rescue helicopter invoice or regular tow truck invoice, these are not tow bills for the faint of heart and certainly in violation of the rental agreement. The fact that you are reading this, means you are doing your due diligence and most likely reading allot on this topic. We have been around since 1986, and suggest making the time to call your insurance company, also call the rental car agency direct (preferably on the island you are traveling to) ask to speak to a manager. Getting current information direct from your sources will shed light on an issue with some variables and allot of opinions.

Fuel Charges. Most companies require you to return your rental car with a full tank of gas. If you don't, you'll be charged the rental company's price for gas, which is normally more expensive than if you refill the tank yourself. Unless you are pressed for time, have a very late flight or early flight or simply want the convenience, you just may be wasting money. There’s normally no refund for unused fuel. If you prepaid for a tank of gas and brought it back with even 4 gallons left in the tank, it’s simple math. Even the option where they charge you only for fuel you actually use can be to the rental agency's advantage because the cost of having them refuel your car may be higher than the cost of doing it yourself.

Driver’s license requirements. At time of rental car pick-up all drivers must present a valid, U.S. or Canadian Issued driver's license in the driver’s name. Non-U.S. and non-Canadian residents are required to present a valid driver’s license and a passport from their home country. If the information on your driver’s license is not written in the Roman alphabet, you must also present an International Driving Permit.

Young Drivers: Ages 20-24 ~ Dollar & Thrifty ONLY!
When you rent with either Thrifty or Dollar using our website you may now rent if you are only 20 years old, this went down from 21. This applies to Thrifty & Dollar only. The young driver fee is also at a discounted rate of only $10 daily, this fee is added at the rental counter at the time of rental. The fee Is an add-on item and is NOT included in the rental total quoted on the website. Renters must use a major credit card (or debit card with Visa, Mastercard, or Discover logo). If using a debit card please see Hawaii car rental Debit card usage.
Most agencies we offer run much higher at $27 daily.

Seeing is believing. When you get to your vehicle, shoot some video or snap off a several pictures. Understandably, easier in the daytime but recommended whenever possible. Check inside and out for anything that could potentially be considered damage Look for scratches, scuffs, loose parts, working power windows and mirrors.

Check, check! We strongly encourage renters to familiarize themselves with their vehicle before leaving the lot," she said. "This includes adjusting the seat and mirrors; knowing where and how to operate the headlights, windshield wipers, window controls, door locks, gas tank access and climate controls."

Non smoking and Dirty Fee. All vehicles in the today's rental fleets are considered non-smoking. Brands we work with (Advantage, Alamo, Avis, National, Enterprise, Thrifty, Dollar, Payless, E-Z Car & Hertz) in an effort to ensure a pleasant rental experience for everyone, If it’s determined that the vehicle must be cleaned of tobacco odor and residue, the renter will be assessed a fee of up to $250.

Modifying your reservation. For reservations booked through AA Aloha Cars R Us, please do so yourself HERE. Policies vary with the 11 agencies we work with. The majority of times we can modify a reservation anytime prior to picking up your vehicle. Any change can affect the availability of the vehicle, the length of rental and the rate. Last name changes are not something that can be changed for security reasons. Once you're in the vehicle, you're the only one that has the authority to make a change because your credit card is already in play. You will need rental agreement handy, contact the car rental agency direct and make your modifications. Note, if the car is sold out on the day you want to extend, they may not let you extend the rental. Regarding Prepaid bookings: Modifying prepaid reservations may result in a change fee. For prepaid modifications, please contact us per the contact information on the confirmation email.