Modifying Your Reservation
Modifying Your Reservation
View, Modify, or Cancel your reservation from our "Reservation" page.
Unexpected events can disrupt travel plans, requiring last-minute changes. To help, we've compiled a guide offering valuable tips for modifying reservations booked through AA Aloha Cars R Us Inc.
Act Quickly
As soon as travel plans change, don't delay. If you make changes within a day or two, you can often obtain the same daily/weekly rate.
Understanding Modifications
Not all modifications are equal. Modifying your reservation can result in a different daily or weekly rate, which may be higher or lower than your original rate. Changing dates or rental times can affect vehicle availability, potentially limiting options or even resulting in a sold-out situation. A last name chnage requires re-booking of the reservation.
Challenging Scenarios
Last-minute modifications, especially during peak rental periods or holidays, can be particularly challenging due to limited availability. If the vehicle class you've booked is sold out on the new date, the system won't be able to accommodate the change. Similarly, if there are no vehicles available on the new date, modifications won't be possible. While we regret the inconvenience this will most certainly cause, please be aware that availability limitations during peak periods, holidays, or last-minute bookings are beyond our control. We appreciate your patience and understanding in such situations.
Important Notes
A last name change requires re-booking of the reservation.
Modifying Your Reservation
To modify, click here and enter your reservation number, first and last name. Be prepared for potential rate changes.
Lower Rate Availability
If you find a lower rate on our website for the same itinerary you've already booked, but are unable to modify your existing reservation, it may be due to a cookie issue. To resolve this, you have two options: 1. Start fresh and book a new reservation at the lower rate, then cancel your original booking. 2. Modify your existing booking by changing a parameter (such as the rental time), which will allow you to reserve the lower rate. Either approach will help you secure the best rate for your trip.
Contact Us
Before reaching out to us, please try modifying your reservation on our website and review our Challenging Scenarios & Understanding Modifications sections on this page for helpful guidance. If you still need assistance, our representatives are here to help via our contact form or by phone at 1-800-655-7989 or 808-879-7989. If you're trying to modify to a sold-out date and encounter any issues, we'll do our best to accommodate your request